Shipping & Delivery
MILYÉ Shipping Policy
At MILYÉ, we prioritize quality and customer satisfaction in every step of the process. Our shipping policy is designed to offer clarity and transparency to ensure your experience with us is seamless.
Processing Time
All MILYÉ items are made-to-order, allowing us to provide you with high-quality, personalized products. Please allow 7 to 14 business days for your order to be processed before shipment. Once your order is processed, it will be promptly shipped.
Shipping Options & Costs
We offer a variety of shipping methods to suit your needs. Shipping costs vary depending on your location and the selected service, which will be calculated at checkout. We ship to domestic and international locations, including the United Kingdom and Germany.
Order Tracking
Once your order has shipped, you will receive an email confirmation with a tracking number. This allows you to track the status and location of your package in real time.
Domestic Delivery Time (United States)
Typical domestic deliveries take 3 to 5 business days after processing. Total estimated delivery time is 10 to 19 business days from the date of purchase.
International Delivery Time
International orders, including those shipping to the United Kingdom and Germany, typically arrive within 7 to 21 business days after processing, depending on your location and local carrier handling. Total estimated delivery time for international orders is 14 to 35 business days from the date of purchase.
International Shipping & Customs
MILYÉ ships worldwide, including the United Kingdom and Germany. For orders outside the United States, local customs duties and import fees may apply upon delivery. These charges are determined by your country and are separate from your order total. MILYÉ is not responsible for delays caused by customs processing.
Customers in the United Kingdom and Germany are responsible for any applicable VAT, customs duties, or import taxes required by their local government upon receipt of their order.
Signature Requirement
Some orders may require a signature upon delivery for added security. If no one is available to sign, the delivery service will leave a notification and you may need to reschedule or pick up your package from the carrier.
Packaging
For high-value items, we take extra precautions by using secure, tamper-resistant packaging to ensure safe transit.
Acceptance of Terms
By purchasing from www.milyestudio.com, you acknowledge and accept our shipping policy, including the processing period before shipment. You also agree to our terms & conditions as outlined during the purchase process.