MILYÉ — PRIVACY POLICY

Last Updated: October 27, 2026

1. Overview

MILYÉ operates this online store and website, including its related information, content, features, tools, products, and services (collectively, the “Services”). Our store is powered by Shopify, which enables us to provide the Services to you.

This Privacy Policy explains how MILYÉ collects, uses, discloses, and otherwise processes personal information when you visit or use our Services, make a purchase, or communicate with us.

If this Privacy Policy conflicts with our Terms of Service regarding the collection, processing, or disclosure of personal information, this Privacy Policy governs those matters to the extent permitted by applicable law.

Please read this Privacy Policy carefully. By accessing or using the Services, you acknowledge that you have been provided with this Privacy Policy. Where applicable law requires consent for a particular type of data processing, we will seek that consent separately.

2. Personal Information We Collect or Process

“Personal information” means information that identifies you, relates to you, describes you, or can reasonably be linked to you or another person. It does not include information that has been anonymized or de-identified so that it cannot reasonably identify an individual.

Depending on how you interact with the Services, we may collect or process the following categories of personal information:

• Contact information: Name, email address, telephone number, billing address, shipping address, and other contact details you provide.
• Payment and financial information: Payment method, transaction details, payment confirmations, and related billing information. Payment card details may be processed directly by Shopify or the applicable payment provider.
• Account information: Username, password, account preferences, settings, and other information associated with an account, if you create one.
• Transaction information: Products viewed, added to your cart or wishlist where supported, purchased, returned, exchanged, or canceled, along with relevant order history.
• Communications: Information you provide when contacting customer support, submitting a review, or otherwise communicating with MILYÉ.
• Device and technical information: IP address, browser type, device information, network information, and certain device or online identifiers.
• Usage information: Information about how and when you access or interact with our website, products, and Services.

We collect only the information that is available to us through the Services, our business operations, and the service providers or partners involved in providing those Services.

3. Sources of Personal Information

We may collect personal information from the following sources:

Directly from you: When you place an order, create an account, complete a form, contact us, submit a review, or otherwise provide information.

Automatically through the Services: When you browse or interact with our website, including through cookies and similar technologies where enabled.

From service providers: From companies that provide payment processing, hosting, shipping, analytics, customer support, fraud prevention, marketing, or other services on our behalf.

From Shopify and other third parties: Where information is made available to us through Shopify, our connected apps, business partners, advertising services, or other lawful sources.

The information collected depends on the features you use and the privacy settings and permissions applicable to those features.

4. How We Use Personal Information

We may use personal information for the following purposes, as permitted by applicable law.

Providing and Improving the Services

We use information to operate our store, process transactions, fulfill orders, arrange shipping, manage returns and exchanges, maintain customer accounts, remember preferences where supported, provide customer service, and improve the shopping experience.

Marketing and Advertising

We may use contact information and information about your interactions with our Services to send promotional communications or display advertisements for MILYÉ products.

Where supported by the services we use, this may include advertising based on browsing activity, shopping behavior, or interactions with other websites and merchants.

Where consent or an opt-out mechanism is required by law, we will honor the applicable requirements. You may unsubscribe from promotional emails using the unsubscribe option provided in those messages.

Security and Fraud Prevention

We may use information to verify transactions, authenticate accounts, detect suspicious activity, investigate potential fraud, protect customers, secure our website, and prevent unauthorized access or misuse.

We may decline or review transactions when reasonably necessary to address suspected fraud, unauthorized payments, or security risks, subject to applicable law.

Communication and Customer Support

We use information to respond to questions, provide order updates, address complaints, assist with returns, and maintain our customer relationships.

Legal and Regulatory Compliance

We may use or disclose information when reasonably necessary to comply with applicable laws, respond to valid legal requests, establish or defend legal claims, enforce our policies, or protect the rights, safety, and property of MILYÉ, our customers, or others.

5. How We Disclose Personal Information

We may disclose personal information to third parties when reasonably necessary to operate our business, provide the Services, or comply with applicable law.

These parties may include:

• Shopify: To host and operate our storefront and provide commerce-related services.
• Payment providers: To process payments, refunds, and related transactions.
• Shipping and fulfillment providers: To deliver orders and provide shipping updates.
• Technology and service providers: To support hosting, data storage, analytics, customer service, fraud prevention, and website operations.
• Marketing and advertising partners: Where we use services that support promotional communications, advertising measurement, or personalized advertising.
• Professional advisers and authorities: Where reasonably necessary for legal, accounting, compliance, security, or regulatory purposes.
• Business transaction participants: In connection with a proposed or completed merger, acquisition, restructuring, financing, sale of assets, or similar business transaction.
• Other parties at your direction: When you ask us to disclose information or otherwise provide the required authorization.

Advertising, Sharing, and Privacy Choices

Depending on your location and the services we use, certain disclosures of personal information for cross-context behavioral advertising or targeted advertising may qualify as “sharing,” “selling,” or targeted advertising under applicable privacy laws.

Where applicable, you may have the right to opt out of those activities. You can exercise available privacy choices through the privacy controls provided on our website or through Shopify's privacy portal:

https://privacy.shopify.com/en

The availability and scope of these rights depend on applicable law and the processing involved. We do not represent that every disclosure to a service provider constitutes a sale of personal information.

6. Relationship with Shopify

Our Services are hosted by Shopify. When you visit or interact with our store, Shopify may collect and process personal information about your device, browsing activity, transactions, and use of the Services to provide, maintain, secure, and improve its platform.

Information submitted through our store may be transmitted to Shopify and to service providers or other third parties involved in delivering the Services. These parties may process information in countries other than the country in which you reside.

Shopify may also offer enhanced features that use information from interactions with our store, other merchants, and Shopify's services. The features available and the information processed depend on our Shopify configuration and the services enabled.

Where Shopify processes information for its own purposes, Shopify may be responsible for responding to requests concerning that processing.

To learn more about Shopify's privacy practices and the choices available to you, visit:

Shopify Consumer Privacy Information:
https://privacy.shopify.com/en

You may also use Shopify's privacy portal to explore applicable privacy choices and submit eligible requests.

7. Cookies and Similar Technologies

Our store and its service providers may use cookies, pixels, tags, and similar technologies to support website functionality, remember preferences, understand website usage, protect transactions, and, where enabled, measure or personalize advertising.

The types of technologies used and their purposes may depend on our store settings, the apps installed, and the services we use.

Where required by law, we will obtain consent before using non-essential cookies or similar technologies. You may be able to manage your preferences through the cookie banner or privacy settings available on our website.

Disabling certain cookies may affect website functionality, shopping features, or your ability to use some Services.

We may recognize the Global Privacy Control (GPC) signal where supported and applicable under law. To learn more about GPC, visit:

https://globalprivacycontrol.org/

Browser privacy signals and their legal effect may vary by jurisdiction and implementation.

8. Third-Party Websites and Links

Our Services may contain links to websites, applications, or platforms operated by third parties.

If you follow a link to a website that MILYÉ does not operate or control, you should review that provider's privacy policy, security practices, and terms.

We are not responsible for the privacy or security practices of independent third-party websites, or for information you choose to disclose directly to them.

Public or semi-public information you share through third-party platforms may be visible to other users according to those platforms' settings and policies. The presence of a third-party link does not necessarily mean that MILYÉ endorses the linked service.

9. Children's Privacy

Our Services are not intended to be directed toward children who are below the applicable age for providing personal information independently under relevant law.

We do not knowingly collect personal information from children in circumstances where such collection is prohibited by law.

If you believe a child has provided personal information to us inappropriately, a parent or legal guardian may contact us at MilyeHelp@gmail.com. We will review the request and take appropriate action as required by applicable law.

Where required by law, we will obtain parental consent or take other steps before collecting or processing a child's personal information.

10. Security and Retention of Information

We use reasonable measures designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.

However, no method of electronic transmission or storage is completely secure. We cannot guarantee absolute security, and information transmitted over the internet may be at risk while in transit.

Please avoid sending sensitive information through unsecured communication channels unless necessary.

We retain personal information for as long as reasonably necessary for the purposes described in this Privacy Policy, including to fulfill orders, maintain accounts, provide customer support, comply with legal and tax obligations, resolve disputes, prevent fraud, and enforce our agreements.

Retention periods depend on the type of information, the reason it was collected, and applicable legal requirements. When information is no longer needed, we will take steps to delete, de-identify, or securely dispose of it where appropriate and legally permitted.

11. Your Privacy Rights and Choices

Depending on where you live, you may have some or all of the following rights concerning your personal information, subject to applicable law and relevant exceptions.

Right to Access or Know: Request information about the personal information we maintain about you and how it is used or disclosed.

Right to Delete: Request deletion of personal information, subject to legal exceptions.

Right to Correct: Request correction of inaccurate personal information.

Right to Data Portability: Request a copy of certain personal information in a portable format, where applicable.

Right to Opt Out of Certain Advertising or Sharing: Where provided by applicable law, opt out of the sale or sharing of personal information or processing for targeted advertising.

Right to Withdraw Consent: Where processing is based on consent, withdraw that consent, subject to applicable law. Withdrawal does not affect processing that was lawful before consent was withdrawn.

Right to Object or Restrict Processing: Where applicable law provides, object to or request restriction of certain processing activities.

Marketing Preferences: Unsubscribe from promotional emails by using the unsubscribe link provided in the message. Even if you opt out of marketing, we may still send necessary transactional or service-related communications, such as order confirmations and shipping updates.

You may exercise available rights through the privacy controls provided on our Services, through Shopify's privacy portal where applicable, or by contacting us at MilyeHelp@gmail.com.

We may need to verify your identity before processing a request. Where permitted by law, you may authorize another person to submit a request on your behalf. We may require evidence of that authorization and may ask you to verify your identity directly.

We will respond to eligible requests within the timeframes required by applicable law. If we deny a request, you may have a right to appeal that decision, depending on your location.

We will not unlawfully discriminate against you for exercising privacy rights.

12. Additional Rights for Certain Regions

United States

Certain U.S. state privacy laws provide additional rights concerning personal information, including access, correction, deletion, portability, and opting out of certain types of targeted advertising or personal-information sharing.

The rights available to you depend on the state where you reside, the nature of the information, and whether the relevant law applies to MILYÉ's activities.

Where required, we will provide applicable notices and methods for exercising those rights.

United Kingdom and European Economic Area

If you reside in the United Kingdom or European Economic Area, you may have additional rights under applicable data protection laws, subject to legal exceptions. These may include:

• Requesting access to personal information.
• Requesting correction or deletion.
• Requesting restriction of processing.
• Objecting to certain processing activities.
• Requesting data portability.
• Withdrawing consent where processing is based on consent.
• Lodging a complaint with the relevant data protection supervisory authority.

Where required, we will identify the applicable legal basis for processing and provide further information about your rights.

13. Complaints

If you have a question or complaint about how your personal information is handled, contact us at:

MilyeHelp@gmail.com

Please describe your concern and provide enough information for us to review it. Do not include unnecessary sensitive information in your message.

We will review and respond to privacy complaints in accordance with applicable law.

Depending on your location, you may also have the right to appeal our decision or lodge a complaint with your local data protection or privacy regulator.

14. International Transfers

Your personal information may be stored or processed outside the country where you live, including in countries where Shopify or our service providers operate.

Where applicable law requires safeguards for international transfers, we will rely on an appropriate legal transfer mechanism, such as an adequacy decision, standard contractual clauses, or another legally recognized safeguard.

The protections applicable to a particular transfer depend on the countries involved, the service provider, and the relevant legal requirements.

15. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices, technologies, services, or legal obligations.

When we make changes, we will post the revised policy on this page and update the “Last Updated” date. We will provide additional notice where required by applicable law.

We encourage you to review this page periodically to stay informed about our privacy practices.

16. Contact MILYÉ

If you have questions about this Privacy Policy, our privacy practices, or wish to exercise an applicable privacy right, contact us at:

MILYÉ Customer Support
Email: MilyeHelp@gmail.com

Our business contact details are available on our Contact Information page.

Where applicable data protection law requires a controller or responsible business to be identified, MILYÉ will be identified according to the actual legal entity or business arrangement responsible for the relevant processing.

MILYÉ — FOREVER BLESSED.