Terms of service
MILYÉ — TERMS OF SERVICE
Last Updated: October 27, 2026
OVERVIEW
Welcome to MILYÉ. Throughout these Terms of Service, “MILYÉ,” “we,” “us,” and “our” refer to MILYÉ, the business operating this online store and website. Our website, storefront, content, features, tools, products, and related services are collectively referred to as the “Services.”
Our online store is powered by Shopify, which provides the commerce platform that allows us to offer our products and Services.
These Terms of Service (“Terms”), together with the policies referenced in them, govern your access to and use of our Services, including purchases made through our store.
Please read these Terms carefully before using the Services or placing an order. By accessing or using the Services, you agree to these Terms and our applicable policies, including our Privacy Policy, Shipping Policy, and Return and Refund Policy.
If you do not agree to these Terms, do not access or use the Services.
Nothing in these Terms is intended to waive, exclude, or limit any consumer rights or legal protections that cannot lawfully be waived, excluded, or limited.
1. ACCESS AND ACCOUNT
You represent that you are at least the age of majority in your state or province of residence. If you permit a minor to use the Services on a device you own or manage, you are responsible for that use to the extent permitted by law.
You may be required to provide information such as your name, email address, billing information, payment details, and shipping address to access certain features or place an order.
You agree that all information you provide is accurate, current, complete, and authorized for use. You are responsible for updating your information when necessary.
You are responsible for maintaining the confidentiality of your account credentials and for activity conducted through your account, except where applicable law provides otherwise. Notify us promptly if you believe your account has been accessed without authorization.
You may not sell, transfer, assign, or license your account to another person without our written permission.
We reserve the right to restrict access to the Services where reasonably necessary for security, fraud prevention, legal compliance, or enforcement of these Terms, subject to applicable law.
2. OUR PRODUCTS
MILYÉ makes reasonable efforts to display product descriptions, images, colors, materials, designs, and other details accurately. However, the appearance of a product may vary depending on your device, display settings, lighting, and other factors.
Product images and descriptions are provided to help customers understand what they are purchasing. They do not eliminate any rights you may have if a product is defective, materially misrepresented, or otherwise fails to meet applicable legal requirements.
Product availability, descriptions, and prices may change. We reserve the right to discontinue products or limit quantities, customers, or destinations where permitted by law.
If a product is unavailable after an order is placed, we may contact you to discuss available options or cancel the order and issue any refund required by law.
Nothing in this section permits us to misrepresent a product or avoid obligations imposed by applicable consumer-protection law.
3. ORDERS AND ACCEPTANCE
When you submit an order, you make an offer to purchase the selected products at the displayed price and applicable charges. You authorize us and our payment processors to process the payment method you select.
An order is subject to acceptance by MILYÉ. An order confirmation acknowledging receipt does not necessarily mean that the order has been accepted for fulfillment.
We reserve the right to decline, limit, or cancel orders where permitted by law, including when we reasonably suspect fraud, unauthorized payment, resale contrary to our stated policies, a pricing or listing error, inventory unavailability, or another legitimate business reason.
If we cancel or materially change an order, we may contact you using the information provided at checkout. If payment has been collected for an order we cancel, we will issue any refund required by applicable law.
Please review your order carefully before submitting it. If you wish to cancel or change an order, contact us as soon as possible at MilyeHelp@gmail.com. We cannot guarantee changes or cancellations after processing, production, or shipment has begun.
Returns, refunds, and exchanges are governed by our Return and Refund Policy, subject to any rights and remedies available under applicable law.
You represent that purchases are for personal or household use unless we have expressly authorized another use.
4. PRICES, PAYMENTS, AND BILLING
Prices, discounts, and promotions may change without notice. The price applicable to an order is generally the price displayed when the order is submitted, subject to correction of genuine errors as permitted by law.
Unless expressly stated otherwise, product prices may not include shipping charges, taxes, customs duties, or import charges. Applicable charges will be disclosed or collected as required by law and, where applicable, shown at checkout.
Promotions may be subject to additional terms. If promotion-specific terms conflict with these Terms, the promotion-specific terms will govern the promotion to the extent of the conflict.
You agree to provide accurate and current payment, billing, shipping, and contact information.
By submitting payment information, you represent that you are authorized to use the selected payment method and authorize the applicable payment provider to process the charges for your order.
We may use payment processors and fraud-prevention services to process transactions and assess suspicious activity. We may request additional information or verification where reasonably necessary to protect customers and our business, subject to applicable law.
We do not guarantee that every payment method will always be available. Payment providers may impose their own eligibility requirements, verification procedures, or transaction restrictions.
5. SHIPPING, PROCESSING, AND DELIVERY
Our Shipping Policy explains our processing times, shipping options, delivery estimates, tracking, and related terms.
Unless a product page states otherwise, our standard order processing time is generally 7–14 business days before shipment. Processing time is separate from carrier transit time. Orders may require additional time if a product-specific notice or other disclosed condition applies.
Delivery dates and transit times are estimates unless expressly guaranteed. Delays may occur because of carrier operations, customs processing, severe weather, supply disruptions, or other circumstances outside our reasonable control.
We will comply with applicable shipping and delivery laws. If we cannot ship an order within the time required by law or within a promised timeframe, we will provide any required notice and cancellation or refund options.
Tracking information may be provided after an order ships, where available. Carrier tracking systems may take time to update.
Customers are responsible for providing a complete and accurate shipping address. Contact us promptly if you discover an address error. We cannot guarantee that an address can be changed after an order has entered processing or been handed to a carrier.
If a package is lost, damaged, delayed, or marked delivered but cannot be located, contact MilyeHelp@gmail.com so we can review the circumstances and explain the available next steps. We will handle such matters in accordance with applicable law and the circumstances of the shipment.
Nothing in these Terms transfers risk of loss or limits our responsibilities in a way that applicable law prohibits.
6. RETURNS, REFUNDS, AND CANCELLATIONS
Our Return and Refund Policy explains the conditions, deadlines, and procedures applicable to returns, refunds, exchanges, and cancellation requests.
Customers should review that policy before placing an order. A return or refund request may require proof of purchase, order details, photographs, or other reasonable information necessary to evaluate the request.
We reserve the right to review requests for compliance with our published policy and applicable law. We will not deny a remedy required by law merely because a customer does not satisfy a voluntary store policy.
If a product arrives damaged, defective, or materially different from what was ordered, contact MilyeHelp@gmail.com promptly with your order number and supporting details.
Any return authorization, refund, or exchange will be handled in accordance with our published policy and applicable law.
7. INTELLECTUAL PROPERTY AND BRAND PROTECTION
The Services and their content, including MILYÉ’s trademarks, logos, names, slogans, graphics, photographs, videos, product descriptions, original designs, and other brand materials, are owned by MILYÉ, its licensors, or other applicable rights holders and are protected by intellectual-property laws.
Purchasing a MILYÉ product does not transfer ownership of the intellectual-property rights associated with the product, its branding, or its design.
Except as permitted by law or with prior written permission from the applicable rights holder, you may not copy, reproduce, distribute, modify, sell, commercially exploit, or create derivative works from content or materials made available through the Services.
You may not use MILYÉ’s name, logo, designs, photographs, or other brand assets in a way that falsely implies affiliation, authorization, sponsorship, or endorsement.
We reserve all rights not expressly granted in these Terms.
Shopify’s name and marks belong to Shopify. Other third-party names, logos, and marks belong to their respective owners.
8. OPTIONAL TOOLS AND THIRD-PARTY SERVICES
The Services may include tools, payment options, embedded features, or links provided by third parties. We do not control every third-party service and are not responsible for its independent operation, content, or policies.
Your use of a third-party service may be subject to that provider’s terms and privacy practices. Review those terms before using the service.
To the extent permitted by law, MILYÉ is not responsible for losses caused solely by the independent acts or failures of third-party services that we do not control. This does not exclude responsibilities that applicable law places on us.
We may add, modify, or discontinue features of the Services where permitted by law.
9. THIRD-PARTY LINKS
Our Services may contain links to websites, applications, or resources operated by third parties. These links are provided for convenience and do not necessarily constitute an endorsement.
We are not responsible for the content, availability, security, privacy practices, or policies of third-party websites that we do not operate.
If you access a third-party service, you do so subject to its applicable terms. Complaints or claims about third-party products or services should generally be directed to the relevant provider.
Nothing in this section excludes liability that cannot lawfully be excluded.
10. RELATIONSHIP WITH SHOPIFY
Shopify provides the commerce platform that powers our online store. However, purchases made through the MILYÉ store are transactions between the customer and MILYÉ.
Shopify is not the seller of products purchased directly from MILYÉ. MILYÉ is responsible for its own seller obligations, including product representations, order handling, customer support, and applicable return and refund obligations.
Shopify may process information as described in its privacy documentation and in our Privacy Policy.
Nothing in these Terms releases Shopify or MILYÉ from liability that cannot legally be excluded or limited.
11. PRIVACY AND PERSONAL INFORMATION
Our Privacy Policy explains how we collect, use, disclose, and otherwise process personal information when you use the Services.
Because our store is powered by Shopify, Shopify and certain service providers may process information relating to your browsing activity, transactions, payments, and interactions with the store.
Information may also be processed by providers that help us operate the store, fulfill orders, prevent fraud, provide analytics, or communicate with customers.
Depending on the services used and your location, information may be processed in countries other than your own.
Please review our Privacy Policy and Shopify’s applicable privacy information for further details. We will obtain consent and provide notices where required by applicable privacy law.
12. CUSTOMER FEEDBACK AND REVIEWS
If you submit reviews, suggestions, ideas, photographs, proposals, or other content to MILYÉ (“Feedback”), you grant us a worldwide, royalty-free license to use, reproduce, adapt, publish, distribute, and display that Feedback for purposes including operating, improving, and promoting our Services, subject to applicable law and any separate agreement that applies.
This license does not transfer ownership of your Feedback to MILYÉ.
You represent that you have the necessary rights to submit the Feedback and that it does not violate another person's rights or applicable law.
You must not submit fraudulent, misleading, defamatory, unlawful, abusive, obscene, or malicious content, or content that infringes intellectual-property or privacy rights.
We may moderate or remove Feedback where permitted by law, but we do not guarantee that every submission will be reviewed or removed.
You remain responsible for the content you submit. Nothing in this section requires us to publish, maintain, or compensate you for Feedback unless we separately agree or the law requires it.
13. ERRORS, INACCURACIES, AND OMISSIONS
Information on the Services may occasionally contain errors or omissions relating to product descriptions, prices, promotions, shipping charges, delivery estimates, or availability.
We may correct errors and update information where permitted by law. If an error materially affects an order, we may contact you to explain the situation and discuss available options.
We reserve the right to cancel an order affected by a genuine material error where legally permitted. If payment has been collected for an order we cancel, we will issue any refund required by law.
We will not use this section to avoid obligations that apply to confirmed orders or consumer rights that cannot be waived.
14. PROHIBITED USES AND SECURITY
You may use the Services only for lawful purposes. You must not use the Services:
- To violate applicable laws or regulations.
- To infringe MILYÉ’s or another person's intellectual-property or other legal rights.
- To engage in fraud, payment abuse, impersonation, harassment, threats, or unlawful discrimination.
- To submit false, misleading, or deceptive information.
- To distribute spam or unauthorized advertising.
- To collect or misuse another person's personal information without authorization.
- To upload malicious code or interfere with the security or operation of the Services.
- To attempt unauthorized access to accounts, systems, or restricted areas.
- To bypass access controls or security measures.
- To use automated scraping or data extraction in violation of applicable law, published access restrictions, or reasonable security measures.
We may restrict, suspend, or terminate access where reasonably necessary to protect the Services, customers, or our business, or to address suspected fraud, unlawful conduct, or a material breach of these Terms, subject to applicable law.
15. AUTOMATED AGENTS
An “Agent” means software or a service that takes autonomous or semi-autonomous action on behalf of a person or organization to access or interact with the Services.
Agents must comply with applicable law, our published access requirements, and any applicable technical restrictions.
Where required by our published access requirements or applicable law, Agents must accurately identify themselves as automated systems and must not misrepresent automated activity as human activity.
Agents must not circumvent security measures, defeat access restrictions, or continue access after a valid restriction or stop request applies.
We may restrict automated access where reasonably necessary to protect customer information, service availability, security, or legitimate business interests.
Nothing in this section prohibits activity that applicable law expressly permits.
16. TERMINATION AND SUSPENSION
We may restrict or terminate your access to the Services where permitted by law, including when you materially breach these Terms, engage in fraud, attempt unauthorized access, or create a significant security or legal risk.
Where appropriate and legally required, we will provide notice or an opportunity to resolve the issue.
Termination does not eliminate payment obligations or other rights and responsibilities that arose before termination.
Provisions that by their nature should survive termination—including those concerning intellectual property, Feedback, disclaimers, liability, indemnification, and governing law—will survive to the extent applicable.
17. DISCLAIMER OF WARRANTIES
We make reasonable efforts to maintain accurate information and reliable access to the Services. However, we do not guarantee that every part of the Services will always be uninterrupted, timely, secure, or error-free.
To the fullest extent permitted by applicable law, the Services are provided on an “as is” and “as available” basis, without warranties or conditions that may lawfully be disclaimed.
This section does not exclude any express warranty we provide or any warranty, guarantee, product remedy, or consumer protection that applicable law requires us to honor.
Some jurisdictions do not allow certain warranty exclusions. In those jurisdictions, the exclusions in this section apply only to the extent permitted by law.
18. LIMITATION OF LIABILITY
To the fullest extent permitted by applicable law, MILYÉ and its applicable affiliates, personnel, contractors, licensors, and service providers will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages arising from your use of the Services.
Where permitted by law, this may include certain losses of profits, revenue, savings, data, or business opportunities.
This section does not exclude or limit liability that cannot legally be excluded or limited, including any mandatory consumer remedies, liability for fraud where exclusion is prohibited, or other liability that applicable law requires to remain available.
Nothing in these Terms limits your right to pursue remedies available under applicable law.
19. INDEMNIFICATION
To the extent permitted by applicable law, you agree to indemnify and hold harmless MILYÉ and its applicable affiliates, personnel, contractors, licensors, and service providers from third-party claims and reasonable expenses arising directly from your unlawful use of the Services, your material breach of these Terms, or your infringement of another party’s rights.
We will provide notice of an indemnifiable claim where reasonably practicable. A delay in notice will not relieve you of an obligation except to the extent the delay materially prejudices your ability to defend the claim.
We may participate in the defense of a claim as appropriate. No settlement may impose a non-monetary obligation on you without your consent, which will not be unreasonably withheld.
Nothing in this section requires you to indemnify us for our own conduct to the extent that doing so would be unlawful.
20. SEVERABILITY
If any provision of these Terms is determined to be unlawful, invalid, or unenforceable, it will be enforced to the fullest extent permitted by law or severed to the extent necessary.
The remaining provisions will continue in effect. Nothing in these Terms waives any right that cannot legally be waived.
21. WAIVER AND ENTIRE AGREEMENT
Our failure to enforce a provision of these Terms does not waive that provision or any other right.
These Terms, together with the policies expressly incorporated by reference, govern your use of the Services, subject to applicable law and any separate agreement that applies to a specific transaction or service.
Nothing in this section overrides mandatory consumer protections or other rights that cannot be waived by contract.
22. ASSIGNMENT
You may not assign or transfer your rights or obligations under these Terms without our prior written consent, except where applicable law permits otherwise.
MILYÉ may assign or transfer these Terms as part of a business reorganization, merger, sale, or transfer of relevant business assets, subject to applicable law and any required notice or consent.
23. GOVERNING LAW
These Terms are governed by the laws of the State of Texas, United States, without regard to conflict-of-law principles, to the extent Texas law properly applies to the transaction and the parties.
Disputes will be handled by a court with appropriate jurisdiction, subject to applicable law.
Nothing in this section prevents a customer from relying on mandatory protections under the law applicable to their transaction or bringing a claim in a court where applicable law permits it.
24. TRANSLATIONS
We may make these Terms available in languages other than English. If translated versions conflict with the English version, the English version will govern to the extent permitted by applicable law.
This section does not override any language rights or requirements imposed by law.
25. HEADINGS
Headings are included for convenience only and do not affect the interpretation of these Terms.
26. ELECTRONIC COMMUNICATIONS
We may send electronic communications concerning orders, payments, accounts, customer service, policy updates, and other service-related matters.
You are responsible for keeping your contact information current so that we can communicate with you about your orders and use of the Services.
Where applicable law requires consent for marketing communications or other messages, we will obtain and honor that consent as required. Transactional communications are distinct from optional marketing communications.
27. CHANGES TO THESE TERMS
You may review the current version of these Terms on this page.
We may update these Terms by posting a revised version on our website. Material changes will be communicated in accordance with applicable law, including any required notice or effective date.
Your continued use of the Services after revised Terms become effective constitutes acceptance of the updated Terms to the extent permitted by law. If you do not agree with a revision, discontinue use of the Services.
28. CONTACT INFORMATION
Questions about these Terms of Service may be sent to:
MILYÉ Customer Support
Email: MilyeHelp@gmail.com
Our business contact details are available on our Contact Information page.
MILYÉ — FOREVER BLESSED.