Shipping policy
SHIPPING POLICY
Last Updated: October 27, 2026
Thank you for shopping with MILYÉ. This policy explains how we ship your order, what it costs, and what to expect after you buy.
ORDER PROCESSING
Please allow 7–14 business days for order processing before shipment, unless otherwise stated on the product page. Business days exclude weekends and applicable holidays.
Processing time is separate from shipping transit time. Your total delivery time includes both the processing period and the carrier's transit time.
Once your order ships, you'll receive a shipping confirmation email with tracking information, if supported by the shipping method.
SHIPPING METHODS & DELIVERY TIMES
Available shipping methods and estimated delivery times are shown at checkout. Delivery times are estimates, not guarantees, and begin once your order ships. They may be affected by carrier delays, weather, customs inspections, or other events outside our control.
Please account for the 7–14 business-day processing period in addition to the estimated transit time shown at checkout.
SHIPPING COSTS
Shipping charges are calculated at checkout based on your destination, order weight, and selected shipping method. Free standard shipping may be available on selected orders, as displayed at checkout.
CANADA: CUSTOMS, TAXES & OTHER APPLICABLE FEES
Orders shipped to Canada may be subject to GST, HST, PST, QST, RST, customs duties, import taxes, and carrier brokerage or handling fees.
If taxes and import charges are calculated at checkout, they will not be due at delivery. If these charges are not collected at checkout, they may be due before or at delivery and are the customer's responsibility unless otherwise stated.
UNITED KINGDOM: CUSTOMS, TAXES & OTHER APPLICABLE FEES
Orders shipped to the United Kingdom may be subject to taxes, duties, and import fees. Where available, these charges will be calculated and collected at checkout and shown before you place your order.
If these charges are not collected at checkout, they may be due before or at delivery and are the customer's responsibility unless otherwise stated.
Additional import charges, customs duties, VAT, brokerage fees, or carrier handling fees may apply. These charges are determined by UK customs authorities and/or the carrier unless checkout expressly states that duties and taxes are prepaid.
Customs processing may also affect delivery times. We recommend checking your local import rules before placing an order.
EUROPEAN UNION: CUSTOMS, TAXES & OTHER APPLICABLE FEES
Orders shipped to countries in the European Union may be subject to VAT, customs duties, import taxes, and carrier brokerage or handling fees.
Where available, applicable charges will be calculated and shown at checkout before you place your order. If these charges are not collected at checkout, they may be due before or at delivery and are the customer's responsibility unless otherwise stated.
If checkout states that duties and taxes are prepaid, your order will be shipped with those charges prepaid. If checkout does not state that duties and taxes are prepaid, additional charges may be payable before or at delivery.
Import charges may vary depending on the destination country, product classification, product value, country of origin, and shipping method. Customs processing may also affect delivery times.
ORDER TRACKING
Once your order ships, we'll email you a shipping confirmation with a tracking number and link, if applicable. Tracking information may take time to update after you receive it.
SHIPPING DESTINATIONS
MILYÉ offers worldwide shipping to eligible destinations. Available shipping destinations, shipping methods, and applicable rates will be displayed at checkout.
Some destinations may be subject to shipping restrictions or carrier limitations. If we are unable to ship to your location, available options will be communicated during checkout.
International orders may be subject to customs duties, import taxes, VAT, brokerage fees, or other charges imposed by the destination country. Charges collected at checkout will be displayed before you complete your purchase. Charges not collected at checkout may be payable by the customer before or upon delivery, unless otherwise stated.
International shipments may experience additional delays due to customs processing or local delivery requirements.
ADDRESS ACCURACY
Please check your shipping address carefully at checkout. Contact us as soon as possible if you need to correct it. Address changes cannot be guaranteed once an order has entered processing or shipment.
LOST, DAMAGED, OR DELAYED PACKAGES
If your order is lost, damaged, or delayed, contact us and we will help you work with the carrier.
Please provide your order number and any relevant tracking information so we can assist you.
ORDER CHANGES & CANCELLATIONS
Need to change or cancel your order? Contact us as soon as possible. We may be able to accommodate changes before your order ships, but changes cannot be guaranteed once processing or shipment has begun.
If a cancellation is approved, any applicable refund will be processed to the original payment method where possible. Refund timing may depend on your payment provider and applicable circumstances.
QUESTIONS ABOUT SHIPPING?
For questions about shipping, delivery, or your order, contact us at MilyeHelp@gmail.com.
Please include your order number when contacting us about an existing order.
MILYÉ — FOREVER BLESSED. FOREVER BECOMING.